Terms and Conditions 

This prize draw opens at 00.01am on 1st November and closes at 11.59pm on 30th November 2022.
Entrants to this prize draw must be residents of the UK, the Channel Islands or the Isle of Man and must be aged 18 years or over. Employees and officers of any associated parties or any companies within the same group or any organisation professionally involved with the prize draw (or in each case, their close relatives) are not eligible to enter. An entrant may only be entered into the prize draw once.

How to enter:

To enter this prize draw you must enter your name, contact number and email address using this form or complete any purchase from the Castilla-La Mancha range via the online shop before the closing time and date detailed above.
Iberica Food and Culture Ltd shall not be responsible for and shall not have to accept entries which do not reach it before the closing date or are illegible, incomplete or corrupted. You must have a valid email address to claim this prize.

Choosing a Winner:

There will be 1 lucky winner of the prize draw.
The winner will be randomly selected through a computer-generated process.
The winner of the prize draw will be notified by email within 5 working days after the closing time for the prize draw. We will try our best to contact the winners during the specified time. If a winner cannot be contacted or is not available, we reserve the right to select another winner from the valid/correct entries that were received. Winners will be required to confirm acceptance of the prize within 5 working days of having been notified. If a winner has not claimed their prize by the date specified, we reserve the right to select another winner from the valid/correct entries that were received. For transparency, we will generally publish the surname and county of prize winners online. However, if you are a winner and you object to us doing this then please let us know when claiming your prize.

The Prizes:

There will be one winner who will win:

A weekend break for 2 adults (who both must be over 18 on the date of departure) in a standard room with breakfast included at Molino de Alcuneza Relais&Chateaux & Hospedería from Castilla-La Mancha  https://www.molinodealcuneza.com/en/molino-de-alcuneza-english/ and a dinner for two based on tasting menu. This prize includes return flights for up to 2 people from LHR, LGW, LTN, CTY, STD (at the winner’s choice and subject to availability) to Madrid, overseas transfers to and from the airport and hotel AND 1 free item of checked baggage of up to 25kg per person.
This prize must be booked by 31st January 2023 and travel (including return travel) is to be completed before 1st November 2023

1 x Castilla La Mancha hamper (worth £200)

25 x 25% off Ibérica shop voucher codes to redeem against applicable products on the www.shop.ibericarestaurants.com website

Prize Terms:

Transfers to and from the airport in the UK are not included. No optional flight/board/accommodation supplements are included in the prize and these must be paid for by the winner at the time of booking for all the travelling party. Travel insurance is not included. Winners are advised to take out their own insurance. If a prize is not booked by the applicable date, it will be deemed forfeited and Iberica Food and Culture Ltd reserve the right to award a prize to another randomly selected entry. The prize is subject to applicable operator terms and conditions and policies which will be highlighted upon booking. The holiday shall not constitute a ‘package’ under the Package Travel and Linked Travel Arrangements Regulations 2018 (the “Regulations”) and the Regulations shall not apply, nor shall the applicable provisions of the Terms and Conditions which relate to the Regulations. In the event of any conflict between the Terms and Conditions, and these prize draw terms and conditions, these prize draw terms and conditions will take precedence. Please note, prize flights are limited on the flights operated by the chosen supplier and may be unavailable even if there is general availability on a particular flight. Iberica Food and Culture Ltd reserves the right (but shall be under no obligation) to substitute any prize with alternative dates/ property or destinations at any time, to the equivalent prize value. The chosen flight operator reserves the right to amend or cancel the flights or holiday for any reasons without prior notice. Please note that flight schedules are not guaranteed. The prize is non-transferable and may not be exchanged for cash. The prize may only be taken by the competition winner along with any accompanying passenger(s) notified to Iberica Food and Culture Ltd in the relevant booking, subject to the maximum number of passengers specified within the prize details. Flights must be taken at the same time from the same airport. Once you have made your booking this cannot be amended. Any optional purchases or supplements are subject to the standard flight operator terms and conditions. The prize duration may not be extended and the hotel may not be changed by the winner. Any additional passengers booked will be charged at normal rates for flights and accommodation and are subject to availability. All passengers must have a valid passport to travel, and must meet all relevant visa and/or other entry requirements including health or medical requirements.

Iberica Food and Culture Ltd  Prize Terms:

The winner of the prize draw is entitled to one hamper delivered to a single address by Iberica Food and Culture Ltd. The contents of the hamper are set and products cannot be swapped or replaced for different products. The hamper includes alcoholic products that are not suitable for those under 18 years old. The prize cannot be exchanged for monetary value. The hamper will be delivered during the first week of December 2022.

General Terms:

Entrants’ details will be used to administer the Prize Draw and award the prize. Details will be used in accordance with the Iberica Food and Culture Ltd privacy policy (https://www.ibericarestaurants.com/privacy-policy/) When entering the Prize Draw entrants will be invited to opt in to receiving marketing from Iberica Food and Culture Ltd If entrants choose to opt in, their details will be retained by Iberica Food and Culture Ltd  for the purposes of marketing (which may include activities such as passing on information about deals, offers and promotion codes). 
Where the chosen flight operator makes any changes to the holiday or dates of travel, no compensation or cash equivalent will be available. Iberica Food and Culture Ltd will not be liable for any cancellations or changes to the prize draw or the prizes, or for any loss or damage entrants or accompanying passengers suffer as a result of entering the prize draw provided that nothing in these terms shall exclude or limit the liability of Iberica Food and Culture Ltd in relation to personal injury or death caused by Iberica Food and Culture Ltd negligence or for fraud.
Iberica Food and Culture Ltd may in its absolute discretion change these terms and conditions or extend the prize draw without notice at any time. Iberica Food and Culture Ltd may cancel a prize draw without prior notice in the event of circumstances arising beyond its control that makes it necessary to do so. If any person enters or attempts to enter the prize draw in a manner which Iberica Food and Culture Ltd determines (acting reasonably): (a) is contrary to these terms; (b) by its nature is inconsistent with the spirit of the prize draw; and/or (c) is unjust to other participants, then such person may be disqualified from the prize draw at Iberica Food and Culture Ltd sole discretion and may be required to return any prizes already awarded (if applicable). This may include without limitation participation by professional competitors, tampering with the operation of the prize draw, cheating, hacking, deception or any other actions which disadvantage (or are intended to disadvantage) other participants and/or Iberica Food and Culture Ltd. Furthermore, where Iberica Food and Culture Ltd determines that such actions have impaired the prize draw, Iberica Food and Culture Ltd may, at its sole discretion take such steps as it deems reasonable to resolve any problems arising from such actions, including:

repeating or adding further stages to the prize draw; or in the event of disqualification, awarding the prize to a/other runner(s) up or another entry drawn at random (as applicable).

Please note that Facebook and Instagram are not responsible for any element of this promotion and has in no way sponsored, endorsed or administered this promotion.
These terms are subject to English Law and by entering this prize draw you submit to the exclusive jurisdiction of the courts of England.

Privacy Policy:


Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information we may collect about you
We may collect and process the following information about you:

-Personal information you provide us, when you subscribe to our email newsletters; phone the restaurant with a question or to make a booking; book a table online; book a table in person at the restaurant; post on our social media or other social media interactions; enter a competition, promotion or survey; contact us with feedback; buy a gift voucher in person or online; apply for a job with us or if you report a problem with our Site. Such information may include your name, address, birthday, preferred restaurant location, e-mail address and phone number, financial and credit card information, personal description and photograph or any other information from which you may be personally identified.

-Information we automatically collect when you visit the Site, such as technical information detailing your visits to the Site including, but not limited to traffic data, location data and other communication data.

-Information we receive from other sources, for example if you use third party reservation widgets on our Site to make a reservation at one of our restaurants. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site.

Social Media Messaging
If you contact us using Facebook Messenger, Instagram or Twitter we receive your basic account information that you publicly share (first name, last name, gender, location, profile picture, time zone) from the relevant social media site. We may use this information to respond to your message. We do not keep this information longer than necessary to do this (generally one week). We do not combine it with data collected on this Site.

Your Payment Card Details
In order to buy a voucher on our Site, you will need to input credit or debit card details. Payment processing services are facilitated by Stripe Payments Europe Ltd (“Stripe”) and provided by third parties, including One Tree Software Ltd and Opentable. The Site will transfer payment details directly from One Tree Software Ltd and Opentable to the venue’s point of sale system. By inputting payment card details, you are consenting to the use of such details by these third party payment providers, the venue and us for the purpose of paying your bill and processing your payment. The use of your payment card details by third party payment providers and the venue is not governed by this privacy policy and will be governed by the third party payment providers and the venue’s own terms of use and privacy policy. We recommend that you access and review any such terms and policies prior to providing your payment card details. Your card details will be securely stored by PCI compliant third party payment providers (including One Tree Software Ltd and Opentable) for ease of use in future transactions using the Application or Site. However, your CSC/CVV number is not stored and must be entered each time you use a card for authentication. Stripe Payments Europe Ltd or Ibérica Food and Culture Ltd do not have access to your card details nor does we store your card details on its systems, although it holds a payment processing ‘token’ which retains some of the card number digits only. This enables you to identify the appropriate card in future transactions and on your payment receipt.

Your Venue Visits
We may also collect point of sale data relating to your venue visits or orders placed online via the Site, including:

-the name and location of the venue you visited;
-the time and date of your booking or the transactions you made at the venue;
-the food and drink that you purchased;
-the value of your transactions made at the venue or online;
-payment data including how you paid, whether the bill was split and who with; and any customer dining experience and feedback information that you choose to provide in relation to the venue.

We may use point of sale data for the following purposes:

-for the future provision of a service to access your past receipts;
-to improve and personalise your user experience within the Site;
-with your permission, to send you marketing communications relating to our products and services, as well as third party products and services that we think may be of interest to you
-for analysis and statistical purposes (see further below).

We collect point of sale data through the Site and directly from the restaurants’s point of sale system.

We use cookies to temporarily remember your location and device type so we can provide you with a better user experience. These cookies are completely safe and secure and will never contain any sensitive information. We do not store this information or share it with anyone. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

How we may use your information

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Cookies are very small text files that are stored on your equipment when you visit some websites browser, which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, www.allaboutcookies.org is a great resource, or read on to see what we use cookies for.

We use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.

None of the cookies used on our websites collect personally identifiable information about you.


You can control how your web browser deals with cookies by changing your browser settings.
www.aboutcookies.org has a great guide on how to do this for all the major browsers, and a lot of other information about cookies.


Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie NameProviderTypeExpiryData sent to
__stripe_midibericarestaurants.comHTML1 yearUnited Kingdom
Purpose: This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.
__stripe_sidibericarestaurants.comHTML1 dayUnited Kingdom
Purpose: This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.
CONSENTgoogle.comHTTP2 yearsUnited States
Purpose: Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.
CookieConsentibericarestaurants.comHTTP30 daysIreland
Purpose: Stores the user’s cookie consent state for the current domain
Purpose: Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry.
mm.stripe.comHTTP2 yearsUnited States
Purpose: Determines the device used to access the website. This allows the website to be formatted accordingly.
wc_cart_created ibericarestaurants.comHTTPSessionGermany
Purpose:  Necessary for the shopping cart functionality on the website.
Purpose: Unclassified
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Purpose: Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart.
Purpose: Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart.
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Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie NameProviderTypeExpiryData sent to
_gaibericarestaurants.comHTTP2 yearsUnited States
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatibericarestaurants.comHTTP1 dayUnited States
Purpose: Used by Google Analytics to throttle request rate
_gidibericarestaurants.comHTTP1 dayUnited States
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
mailchimp_landing_siteibericarestaurants.comHTTP27 daysGermany
Purpose: Used to register how the user entered the website – This function is provided by Mailchimp.
collectgoogle-analytics.comPixelSessionUnited States
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
collectgoogle-analytics.comPixelSessionUnited States
Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.


Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie NameProviderTypeExpiryData sent to
_fbpibericarestaurants.comHTTP3 monthsUnited Kingdom
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
ads/ga-audiencesgoogle.comPixelSessionUnited States
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
NIDgoogle.comHTTP6 monthsUnited States
Purpose: Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
trfacebook.comPixelSessionUnited Kingdom
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Disclosure of your data

We may also share your information with selected third parties including:

-Analytics and search engine providers that assist us in the improvement and optimisation of the Site.

-If we or substantially all of our assets are acquired by a third party, in which case personal information held by us will be one of the transferred assets.

-If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others.

 Marketing Communications
If you have consented to receiving email updates from Ibérica Food & Culture Ltd (“Ibérica Restaurants”), you agree that we may use your information to contact you by e-mail about offers, events, products, events or related services that you may find useful. If you do not wish to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in any marketing communications received from us, or by sending an email to unsubscribe@ibericarestaurants.com

 Third party websites
The Site may, from time to time, contain links to and from the websites owned and/or controlled by third parties. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Storage of your data
Ibérica Food & Culture Ltd (“Ibérica restaurants”) employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.

Contact details
Ibérica Food & Culture Ltd is registered in England, Reg No. 06256137, Registered address 195 Great Portland Street, London W1W 5PS
web@ibericarestaurants.com / orders@ibericarestaurants.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 Access to your data
To request access to your personal information, or if you are concerned that any of the information we hold on you is incorrect, please email us at dataprotection@ibericarestaurants.com

Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 21/05/2018

The data protection law in the UK will change on 25 May 2018. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to web@ibericarestaurants.com

To ensure your safety and for the prevention and detection of crime, CCTV is in operation during your visit to any of our restaurants. Please note if we are requested to provide CCTV images of you or any other personal information relating to you by police or any other government authority investigating suspected illegal activities, we are obliged do so.

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